on 03-01-2019 11:14
Solved! Go to Solution.
on 03-01-2019 12:57
on 03-01-2019 12:57
@Anonymous wrote:It’s all very sneaky how they do this. We keep asking for a 2 step verification system put in place to stop this from happening
And the silence from O2 is deafening!
on 03-01-2019 13:22
on 03-01-2019 13:22
@TextCharges, @FK When you eventually get in contact with customer service, you need to request they bar charge to mobile on your phone, and block all premium rate numbers. https://www.o2.co.uk/contactus
on 03-01-2019 15:54
on 03-01-2019 15:54
They could not help me in store so managed to get through on webchat in the end, was told to text STOP to 82450, they have also credited my account and hopefully put a block on the numbers!
on 03-01-2019 16:10
on 03-01-2019 16:10
on 04-01-2019 18:46
on 04-01-2019 18:47
on 04-01-2019 18:47