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sacredfeather24
Level 1: Joiner
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‎29-07-2023 13:19 - edited ‎29-07-2023 13:20

‎29-07-2023 13:19 - edited ‎29-07-2023 13:20

I keep getting post for someone who is clearly using our address by mistake. It's been 3yrs. Who do I contact to stop this?

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MI5
Level 94: Supreme
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on ‎29-07-2023 13:22

on ‎29-07-2023 13:22

@sacredfeather24 

The post office and if it's coming from O2, customer services.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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on ‎30-07-2023 16:10

on ‎30-07-2023 16:10

I would annotate the unopened envelopes :-

"Not known at this address - return to sender". 

Then put them into the post box. 

If it has been happening for three years, it is likely to have been a mistake when setting the account up rather than a scam. 

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