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29-07-2023 13:19 - edited 29-07-2023 13:20
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29-07-2023 13:19 - edited 29-07-2023 13:20
I keep getting post for someone who is clearly using our address by mistake. It's been 3yrs. Who do I contact to stop this?
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on 29-07-2023 13:22
The post office and if it's coming from O2, customer services.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
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on 30-07-2023 16:10
I would annotate the unopened envelopes :-
"Not known at this address - return to sender".
Then put them into the post box.
If it has been happening for three years, it is likely to have been a mistake when setting the account up rather than a scam.

