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Porting number

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GS27
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on ‎22-03-2022 16:00

on ‎22-03-2022 16:00

I gave o2 my PAC number yesterday afternoon hoping my mobile number will be ported to o2 sim today but nothing has happened yet any help 

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MI5
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on ‎22-03-2022 16:24

on ‎22-03-2022 16:24

Best to make direct contact with O2 @GS27 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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gmarkj
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on ‎22-03-2022 16:19

on ‎22-03-2022 16:19

How did you give o2 your PAC @GS27 ? If it was during the signing of a contract, you might need to do it again as we often see issues with that.

There is more information in the guide below, and a link to the page with the form to submit your PAC below.

Guide: Migration & porting into O2  

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number#qs 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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GS27
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on ‎22-03-2022 16:22

on ‎22-03-2022 16:22

I did the PAC code and number on my o2 account app and then submitted it to o2

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MI5
Level 94: Supreme
In response to GS27
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on ‎22-03-2022 16:24

on ‎22-03-2022 16:24

Best to make direct contact with O2 @GS27 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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