My wife has been trying to transfer her number from Tesco mobile to O2 for the past 8 days with no success. She completed the online form last Thursday but due to bank holidays was told it wouldn't happen until the Tuesday, on the Tuesday her tesco mobile account was closed and her number is now not recognised when you try to ring it. She has phoned O2 several times and have been told it will take another 24 hours, it will be done by 6pm etc. Last off they told her it had been blocked so they completed the form again over the ozone and advised it will be done in 24 hours, that time is up now and still no number. She is travelling to America tonight with my children and has no phone is anybody able to help or advise urgently.
