05-11-2022 08:09
Five days now since O2 should have ported my old Virgin number. I’m still on a temporary O2 number. No timescale as to when it will happen, no support from O2. What is happening?
Solved! Go to Solution.
05-11-2022 08:24
There was a problem with the third party who deals with number porting. It's fixed now but they are working through the backlog.
Veritas Numquam Perit
05-11-2022 08:24
05-11-2022 08:25
There were major problems with the company used for porting. That problem is now fixed, but there is a backlog which is being dealt with.
If you want to contact O2 best messaging as we are all customers here
Message O2 on
(https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
05-11-2022 09:00
05-11-2022 09:00
I was told the problem had been sorted days ago. Still waiting, still no response from O2.
05-11-2022 09:06
05-11-2022 09:06