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Porting my old number from Virgin to O2

Arthur3
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Five days now since O2 should have ported my old Virgin number. I’m still on a temporary O2 number. No timescale as to when it will happen, no support from O2. What is happening?

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Cleoriff
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@Arthur3 

There was a problem with the third party who deals with number porting. It's fixed now but they are working through the backlog.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Arthur3 

There was a problem with the third party who deals with number porting. It's fixed now but they are working through the backlog.

Veritas Numquam Perit

Girl in a jacket
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Enlli
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There were major problems with the company used for porting. That problem is now fixed, but there is a backlog which is being dealt with.

If you want to contact O2 best messaging as we are all customers here

Message O2 on
(https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Arthur3
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I was told the problem had been sorted days ago. Still waiting, still no response from O2.

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Enlli
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@Arthur3 Can only suggest you call 202 or use the links provided.

We are just customers like you so can't access things like accounts

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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