Solved: Poor signal

SMXSB · ‎23-03-2023

Hi. I have very poor signal at my house but it used to be very good. I have reported it but the signal is still so bad I sometimes have to leave my house & go outside when I am talking on the phone otherwise it keeps cutting out

MI5 · ‎23-03-2023

@SMXSB

See help guides here

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-03-2023

@SMXSB

See help guides here

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎23-03-2023

Sounds like using WiFi Calling at home would be of use

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

@SMXSB wrote:
Hi. I have very poor signal at my house but it used to be very good. I have reported it but the signal is still so bad I sometimes have to leave my house & go outside when I am talking on the phone otherwise it keeps cutting out

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Poor signal

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim

Beta testing O2 products and services