on 26-09-2015 12:34
on 26-09-2015 12:34
I've been trying for over 2 weeks to renew a contract and upgrade my phome.
Do O2 really think its ok to continually expect customers to wait in excess of 30 minutes to talk to someone?
I've had it - you've lost another long term customer.
Vodaphone and EE actually answer their calls.
on 28-09-2015 10:09
on 28-09-2015 10:22
on 28-09-2015 10:22
To be honest there isn't much we can add and o2 on 202 is the only way to go. Must be the worst ever time and month to contact them but please have please have patience.