on 13-06-2018 10:00
Solved! Go to Solution.
13-06-2018 10:08 - edited 13-06-2018 10:09
13-06-2018 10:08 - edited 13-06-2018 10:09
@Microdruid2 wrote:
Thanks but have done all that no luck I need 02 to get back to me about it
Then you need to give customer services a call asap https://www.o2.co.uk/contactus
Call ...don't use live chat @Microdruid2
Edited to add....don't expect O2 to call you ..as they wont sadly..
Veritas Numquam Perit
13-06-2018 10:02 - edited 13-06-2018 10:03
13-06-2018 10:02 - edited 13-06-2018 10:03
Hi @Microdruid2 Make sure you follow the instructions here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
Edited to add, once the unlock has been processed then keep rebooting your phone
Veritas Numquam Perit
on 13-06-2018 10:05
13-06-2018 10:08 - edited 13-06-2018 10:09
13-06-2018 10:08 - edited 13-06-2018 10:09
@Microdruid2 wrote:
Thanks but have done all that no luck I need 02 to get back to me about it
Then you need to give customer services a call asap https://www.o2.co.uk/contactus
Call ...don't use live chat @Microdruid2
Edited to add....don't expect O2 to call you ..as they wont sadly..
Veritas Numquam Perit
on 13-06-2018 10:09
on 13-06-2018 10:10
on 13-06-2018 10:10
@Microdruid2 wrote:
I read there something about iPhone can u not do it with iPhone
Any phone can be unlocked now. The restriction on iPhones was lifted months ago...
Veritas Numquam Perit
on 13-06-2018 14:32
on 13-06-2018 14:32
Use the link in My O2. All phones can be unlocked free now (some restrictions about mode type still exist)
on 14-06-2018 14:26
Hey @Microdruid2, how are you today? Did you manage to sort this out?