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Phone taken by the police

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KFC
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on ‎26-06-2022 10:55

on ‎26-06-2022 10:55

My phone has been taken by the police after I was arrested. They say I will get it back in about two weeks. Am I allowed to get a new SIM in the meantime (I have a spare handset) - that will deactivate the SIM in the phone the police have.

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madasaf1sh
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on ‎26-06-2022 10:59

on ‎26-06-2022 10:59

@KFC 


You need to ask a lawyer or the police that question. 

 

As technically yes, whether legally you can is another question.   

If they say then the easiest way will be to nip into an o2 shop with ID, and they will be able to do it there and then.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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on ‎26-06-2022 10:59

on ‎26-06-2022 10:59

@KFC 


You need to ask a lawyer or the police that question. 

 

As technically yes, whether legally you can is another question.   

If they say then the easiest way will be to nip into an o2 shop with ID, and they will be able to do it there and then.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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KFC
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on ‎26-06-2022 11:03

on ‎26-06-2022 11:03

Yes, the legal position is the problem. I will try and get advice. Thank you.

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MI5
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on ‎26-06-2022 18:28

on ‎26-06-2022 18:28

@KFC 

You need to contact O2 customer service as they have a policy in place to deal with such instances.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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