Solved: Phone insurance

AnnOnions · ‎17-05-2020

I have recently paid off my device plan with o2 and I was wondering if i would still have accidental damage cover with them as i still have the phone but im just paying for a monthly plan for the sim. On my add ons it does say that I still have the insurance but I am unsure. I always like to make sure I still have insurance just incase something happens to the phone.

MI5 · ‎17-05-2020

@AnnOnions

As long as you keep paying the premium the insurance is still valid for the same phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎17-05-2020

@AnnOnions

As long as you keep paying the premium the insurance is still valid for the same phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎17-05-2020

@AnnOnions You should shop around and see if you can get your phone insurance elsewhere. O2's insurance is expensive. Many banks and homeowner's contents insurance policies cover damage to mobiles, and cost a lot less.

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