Phone exchange - driver didn’t take old phone

[underscorepaige]

I’ve just had my phone delivered as I had to do an exchange due to the other phone being faulty. I got told that I needed to give the delivery driver the old phone to send back to o2 but he never took it. What should I do as I have no address to return the phone to.

[jonsie · Accepted solution]

We’re just customers like you If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202