on 21-01-2022 11:22
I just had three calls in quick succession, two from a withheld number and one from 020 3695 6738, saying they were calling from o2 and “because of Covid” they wanted to offer me a 50% discount on my bill. Seems like a scam? After I said that, he called me back twice!
Solved! Go to Solution.
on 21-01-2022 11:32
Definitely a scam @Fiona80
o2 have some "trusted partners" that they share customer details with. It would be one of those calling and trying to get you to sign on to a new deal - quite possibly a business tariff that would not be suitable.
Do not agree to anything offered to you on a cold call!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 21-01-2022 11:32
Definitely a scam @Fiona80
o2 have some "trusted partners" that they share customer details with. It would be one of those calling and trying to get you to sign on to a new deal - quite possibly a business tariff that would not be suitable.
Do not agree to anything offered to you on a cold call!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 21-01-2022 12:04
on 21-01-2022 12:04
Thanks! Just wanted to check and also put it out there in case it helps others!
on 21-01-2022 12:27
on 21-01-2022 12:27
It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links from texts or give any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/