cancel
Showing results for 
Search instead for 
Did you mean: 

Phone call offering 50% discount?

Fiona80
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I just had three calls in quick succession, two from a withheld number and one from 020 3695 6738, saying they were calling from o2 and “because of Covid” they wanted to offer me a 50% discount on my bill. Seems like a scam? After I said that, he called me back twice! 

Message 1 of 4
681 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 59: Quartermaster
  • 8816 Posts
  • 90 Topics
  • 690 Solutions
Registered:

Definitely a scam @Fiona80 

o2 have some "trusted partners" that they share customer details with. It would be one of those calling and trying to get you to sign on to a new deal - quite possibly a business tariff that would not be suitable.

Do not agree to anything offered to you on a cold call!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 4
676 Views
3 REPLIES 3

gmarkj
Level 59: Quartermaster
  • 8816 Posts
  • 90 Topics
  • 690 Solutions
Registered:

Definitely a scam @Fiona80 

o2 have some "trusted partners" that they share customer details with. It would be one of those calling and trying to get you to sign on to a new deal - quite possibly a business tariff that would not be suitable.

Do not agree to anything offered to you on a cold call!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 4
677 Views

Fiona80
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks! Just wanted to check and also put it out there in case it helps others! 

Message 3 of 4
670 Views

MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Fiona80 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links from texts or give any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
663 Views