@LucaMurphy
If you paid too close to your direct debit date the system doesn't have time to recognise the payment and stop the DD.
Over payments will be a credit on your account and used first to pay next months bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
