Solved: Phone Has Died

nataliebrady · ‎29-03-2019

Hi,

Within the last 1/2hr my phone has literally died.

Cannot reset, cannot charge, screen completely blank.

Can anyone suggest anything?

Thanks.

Natalie

MI5 · ‎29-03-2019

@nataliebrady if still under warranty you should contact the manufacturer for a repair.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-03-2019

@nataliebrady if still under warranty you should contact the manufacturer for a repair.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎01-04-2019

Good morning @nataliebrady , and sorry to hear about your phone! Did you get a chance to check whether it's still under warranty, as advised above?

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Anonymous · ‎01-04-2019

Whatever you do don't sent it back to o2 to Repair as the company they use isn't the best as there is alot of unhappy customers with them.

O2

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