Phishing

[Squished]

Hi, received a txt stating 'unable to process your latest bill. in order to avoid fees, please update your payment information'. from this number +44 7464 396716. Confirmed on my 02 that bill available and payment due 15/04.

Anything you can do with this information/number?

Thanks

[MI5 · Accepted solution]

@Squished 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[Squished]

Super thanks MI5

[MI5]

You're welcome.

[RichTheMajor]

Unfortunately, I got one of these whilst at work and as I was distracted I entered my email address and O2 password via the phishing link. I have since re-set my password a couple of times (successfully, I think!) but I am still nervous as it is the bank holiday weekend and I do not do internet banking. I have changed my password on Paypal and Amazon (I don't think they were the same anyway).

Any pointers or ideas?

Many thanks,

Rich

[Cleoriff]

@RichTheMajor 

I think you have done everything needed. You should be fine.

[jonsie]

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice#sca

[RichTheMajor]

Many thanks, will touch base with Customer Services on Tuesday just in case, but feeling better. Thanks again. R

[Cleoriff]

Best of luck @RichTheMajor 

[illy]

7726 came back as 'message failure' - i ALMOSt got phished. So close... i almost pressed send .  Scary