Re: Payment

Iain_ · ‎17-05-2021

It’s taking money out my account I’ve already paid for this months airtime bill etc but it taken it out again an put me in overdraft. Getting ridiculous now

MI5 · ‎17-05-2021

@Iain_

If you paid manually withing 5 days of the direct debit date it will still be taken as there is not enough time for the systems to register the payment.

The payment will remain on your account as credit for next month it get it returned under the DD indemnity guarantee.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎24-05-2021

Hey @Iain_ has this been solved or are you still having issues?

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