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Payment transfer

Ellis501
Level 1: Joiner
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on ‎08-11-2020 12:34

on ‎08-11-2020 12:34

Been told of 3 advisors on 202 that the payment will be and has been processed and 8 days later still nothing. Rang 202 again and the advisor hung on me. Ridiculous, still non the wiser as to when and if the payment transfer will happen
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MI5
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on ‎08-11-2020 12:38

on ‎08-11-2020 12:38

@Ellis501 

It won't show on your MyO2 until your next bill is produced.

You can dig down into recent charges and it should show there if credited but it's not on the main bill page Guide: How do I get to the 'Download Bill' page? 

recent charges.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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‎08-11-2020 12:39 - edited ‎08-11-2020 12:40

‎08-11-2020 12:39 - edited ‎08-11-2020 12:40

Deleted by me

Veritas Numquam Perit

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