Pay As You Go

[Riley_]

Hello all, I am an O2 customer and have been using the pay as you go big bundles. My question concerns the renewal date. If I am unable to top up on the renewal date for this month (9th of Jan) because I don't have enough for that big bundle, what will happen? Will I still get the renewal once I have enough money to renew?

[TallTrees]

Hello @Riley_ 

Welcome to the Community.

You will need to contact payment management

here:

Late payment, difficult payments, help with paying
Looks like something you'd need to call O2's customer services team about -
give them a call on 202 or 0344 809 0202
Specific payment manage number 0800 902 0217

[madasaf1sh · Accepted solution]

@Riley_ 

As soon as you top up next it will renew the bundle.. 

You DONOT need to contact Payment Management as they don't deal with PAYG