I didn't realise when you tried to take out a device that payment was taken automatically. I tried to see if I'd get accepted for an Xbox and entered all information etc. A notification from my bank says they've taken £30 upfront cost already but I didn't complete the order cause we're still deciding if the device is needed.
Because I didn't complete the order, will I be refunded?
o2 dont have your money, your bank have ring fenced and depending on your bank, it will take 24hours to 10days for the funds to drop back into your account.
If it doesnt drop back after 10days you need to speak to your bank.
This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
o2 dont have your money, your bank have ring fenced and depending on your bank, it will take 24hours to 10days for the funds to drop back into your account.
If it doesnt drop back after 10days you need to speak to your bank.
This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
