Re: Paid for accessory no receipt

Anonymous · ‎28-11-2017

Hi I paid for an accessory and money was taken out of bank but had no receipt for item and item showed as in stock and delivery date to a local store was accepted, but now I have received txt message saying item not available and will be notified of when item is back in stock. Also can’t track my order as it was an accessory.

MI5 · ‎28-11-2017

There is no tracking until it is dispatched anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff · ‎28-11-2017

You could also ring custtomer services and ask when the item will be back in stock @Anonymous

https://www.o2.co.uk/contactus Best time to call is between 8-8.30am

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jonsie · ‎28-11-2017

You should have had an option to cancel and refund on accessories. The joys of no live stock system....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎30-11-2017

Hey @Anonymous did you speak to customer services about when this item will be back in stock?

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