Solved: Re: PUK1

CianFish · ‎01-01-2022

Hi all,

moving my sim card into another phone and it is asking me for my PUK1 code. I entered in my PUK code, created a new PIN number and it failed and ive got 9 more attempts. Apparently my PUK was wrong? Any help?

madasaf1sh · ‎01-01-2022

@CianFish

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎01-01-2022

@CianFish

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

CianFish · ‎01-01-2022

do they respond on instagram? dont think they have a live chat on their website do they?

MI5 · ‎01-01-2022

@CianFish

You can get your PUK here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

CianFish · ‎01-01-2022

That doesnt work for some reason. Tried using that PUK 3 times

O2

PUK1

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?