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PAC codes

Anonymous
Not applicable

Are PAC codes unique to a network provider?  I ported my number to my O2 account but I have changed my mind and want to port it to another network provider but it's still within the 30 day period of the original PAC code - customer services said I need to use the same PAC code to port the number out but I don't think that is possible, is it?  if not how can I get another PAC code from o2

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Bambino
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@Anonymous Do as @MI5 and @jonsie have advised. O2 will charge you for the time you've used. 

I DO NOT WORK FOR O2



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Message 11 of 17
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MI5
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@Anonymous wrote:

@MI5 wrote:
Your PAC is unique to you - it doesn't matter which network you move to.

Is that correct?  I had understood that a number was unique to a network so that you couldn't use a vodafone generated number to port from O2 and vice versa


You misunderstand me.

The PAC you got from o2 can be used to port your number to any network. You do not need a PAC to specifically move from o2 to voda. The same PAC will work for EE or Three etc.

You cannot use an old Voda PAC to move your number from o2 - you must get a new one from the network that holds your number now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 17
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Anonymous
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Ok thanks everyone - I can see I need to get a new o2 PAC - the problem is that they wouldn't give me one earlier as they said that the Vodafone was was still valid!

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jonsie
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@MI5 wrote:

@Anonymous wrote:

@MI5 wrote:
Your PAC is unique to you - it doesn't matter which network you move to.

Is that correct?  I had understood that a number was unique to a network so that you couldn't use a vodafone generated number to port from O2 and vice versa


You misunderstand me.

The PAC you got from o2 can be used to port your number to any network. You do not need a PAC to specifically move from o2 to voda. The same PAC will work for EE or Three etc.

You cannot use an old Voda PAC to move your number from o2 - you must get a new one from the network that holds your number now.


I misunderstood you too. I always thought you had to get a PAC from the network that has your number....

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MI5
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@jonsie wrote:

I misunderstood you too. I always thought you had to get a PAC from the network that has your number....


Thats what I said.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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@Anonymous wrote:

Ok thanks everyone - I can see I need to get a new o2 PAC - the problem is that they wouldn't give me one earlier as they said that the Vodafone was was still valid!


It can't be valid if your number is now with o2?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 17
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Anonymous
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yes - crazy I'll give them another call tomorrow and see where I get to
Message 17 of 17
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