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Level 1: Joiner
Posts: 2
Registered: ‎29-11-2014
Accepted Solution

PAC code

Anyone having difficulty requesting a PAC code?

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Posts: 92,833
Topics: 751
Registered: ‎14-01-2013

Re: PAC code

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Posts: 108,667
Topics: 561
Solutions: 14,393
Registered: ‎04-04-2012

Re: PAC code

If you are payg you can only call.
Contracts can call or chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 81,242
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: PAC code

It really is time that this could be requested via My O2 just like the unlocking link.

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: PAC code

Hi @Woozle, let us know if you had any luck with this or if you're still stuck?

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Level 1: Joiner
Posts: 2
Registered: ‎29-11-2014

Re: PAC code

Thanks Marjo - I rang o2 and spoke to a really helpful person who sorted it all for me.

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: PAC code

Good to hear you got it sorted @Woozle Smiley Happy Thanks for letting us know!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Posts: 92,833
Topics: 751
Registered: ‎14-01-2013

Re: PAC code

Good news @Woozle Pleased it's sorted Smiley Wink

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Posts: 108,667
Topics: 561
Solutions: 14,393
Registered: ‎04-04-2012

Re: PAC code

Glad you're sorted.
Calling is definitely the way to go for contract customers Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)