PAC code

[Anonymous]

Can i get a PAC code from an o2 store or do i have to ring customer services?

o2 are changing my sim from a pay monthly to a pay as you go so i won't have any credit to call customer servies from my phone.

Thanks.

[Bambino]

No. You have to call CS. From a Pay & Go phone will cost you 25p.

[MI5 · Accepted solution]

Why not get it before it changes to PAYG?
It's free to call 202 whilst in contract and your code is valid for 30 days.

[Bambino]

I was a little puzzled by that too. Why switch sims if all you want is your PAC?

[MI5]

Maybe badly advised by someone?

[jonsie]

I read this as not needing a PAC if only changing to payandgo?

[MI5]

That's true if the account is staying on O2 PAYG ?

[Cleoriff]

For what it's worth.... with the info given by the op...I read it that the PAC was a 'red herring' as they just appear to be swapping from O2 contract to payg...(as no other network was mentioned). However...until they come back, who knows for sure?

[Bambino]

Now I'm even more confused. @jonsie may very well be correct. @Anonymous would you please come back to this post and clarify? Do you want a PAC because you're leaving O2 and want to go to another provider, or are you just switching from a Pay Monthly contract to Pay & Go?

[Anonymous]

Hey @Vicky1701 how are you getting on with this?