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PAC code

Saskia12
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Hi there, I’m new to O2 as just changed from Sky and am getting a new phone tomorrow. My SIM card has arrived and I’ve got my PAC code from Sky to transfer my number over but was just wondering how to do this? 

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TallTrees
Level 52: Innovator
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Hello @Saskia12 

This may help and welcome to the O2 Community Forum

Guide: Migration & porting into O2  

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 52: Innovator
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Hello @Saskia12 

This may help and welcome to the O2 Community Forum

Guide: Migration & porting into O2  

 



HAPPINESS IS BEE SHAPED

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Saskia12
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Thank you so much! I’m just a bit confused as I’ve already got my sim. I’ve got my PAC code but am unsure what the next step is. Who to send it too etc! 

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gmarkj
Level 66: Unequalled
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Check out the link that @TallTrees has given and use the form in the guide @Saskia12 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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