on 14-06-2019 06:24
I recently was in holiday in Turkey. As soon as I landed and I received the text with the charges for roaming I turned my phone back on Airplane mode and now I found out I have to pay for an extra charge of £35 for data used abroad. How is this even possible? I find this outrageous. I couldn’t have used 11 mb of data at 2 am when I landed and considering the charges I would not have used it in the first place!!! What do you advise me to do?
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on 14-06-2019 06:29
You could try calling customer service and see if they will reduce the charges for you though.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 14-06-2019 21:48
It's always worth checking charges before you travel....