Ordering iTunes vouchers: invalid email address?

[Jonk]

Anyone ordered iTunes voucher recently?

Tried to order an iTunes voucher but keep getting an error (for all my email addresses): "Sorry, but that email doesn't seem to be valid email or there was an error". 

To test this, go to "http://www.o2vouchers.co.uk/", type in an email address and it will be rejected. Seems to me the web server is broken. Anyone had success?

[jonsie]

This isn't the only thread where people were having the same issues so it's been going on for quite a while now.

[EmilieT]

Thanks for reporting this to us, guys We’re looking into it as a priority and we’ll let you know when we’ve got an update!

[Jonk]

Many thanks, @EmilieT. Hope you are able to communicate with the right department. O2 is excellent in providing extra services but it puts people off when they do not work:-( To make it worse, the front line Guru knows very little about these extra services...

[Superbreakfast]

Thankyou I do hope it gets sorted out ASAP

[Pleasehelp1]

Hi I have the very same problem 

[Cleoriff]

---

@Pleasehelp1 wrote:

Hi I have the very same problem 

---

We are hoping that @EmilieT (Community Admin) will have some sort of answer to this issue. She is currently looking into it and will be back on today I think @Pleasehelp1

[Chadly]

I have the same problem, was on to customer service for 1 hour Thursday and 45 mins so far this morning!!

[EmilieT]

---

@Cleoriff wrote: We are hoping that @EmilieT (Community Admin) will have some sort of answer to this issue. She is currently looking into it and will be back on today I think 

---

You're correct @Cleoriff, I'll be posting an update here as soon as we have one. We're still looking into it for now, but hopefully I'll be able to tell you more soon @Jonk, @Chadly, @Pleasehelp1 and @Superbreakfast 

[Chadly]

Thank you.
Just been told that IT have looked at it, it’s a problem with the website need to allow 5 working days!

[Pleasehelp1]

Really chadly oh no