on 12-04-2019 12:29
I ordered a phone which should be delivered by tomorrow as i bought it with mobiles.co.uk and i would like to keep the same number that i have on my previous phone but i am unsure on how to do this i have my pac number but dont know what to do
Solved! Go to Solution.
on 12-04-2019 12:41
Hi @Georgia_
Info on using your PAC here
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
When you use this your current contract will end and you will generate your final bill.
How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you have any problems then contact customer services https://www.o2.co.uk/contactus
Best of luck and welcome to the forum
Veritas Numquam Perit
on 12-04-2019 12:41
Hi @Georgia_
Info on using your PAC here
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
When you use this your current contract will end and you will generate your final bill.
How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you have any problems then contact customer services https://www.o2.co.uk/contactus
Best of luck and welcome to the forum
Veritas Numquam Perit
on 12-04-2019 12:58
on 12-04-2019 12:58
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 15-04-2019 10:02
Hey @Georgia_, the info above should help you understand better how to use your PAC code, but if you have any questions still please give us a shout
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