Order

[Dannielle]

Hiya has my order been accepted?

[Cleoriff]

Hi @Dannielle 

We wouldn't know that. Have you had an email confirmation?

Once it's dispatched you can track it via this route https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

Meanwhile you could ring customer services and ask Guide: How to find help & contact O2 

[Marjo]

Hi @Dannielle , how are you getting on with your order? Any help from the above advice from @Cleoriff ? Let us know if you need any additional help!