Order tracking

[Anonymous]

Hi,

I placed an order yesterday and received an order confirmation that it will be delivered today with a tracking number. I want to track it (going out later today) but cannot find either online or in the app where I can track it. It says go to My Orders to track your device but I cannot see anywhere either online or in the app to enter a tracking number. Can anyone help or post a link? Thanks X

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[Cleoriff]

No you were fine advising me to go with 2GB....I use less than 1GB a month.....

[MI5]

Not trying hard enough then !

[kayleigh-96]

But it doesn't..... Recieved an email saying "it's on its way" with link to o2/trackmyorder, then the page comes up completely blank.

[Cleoriff]

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@kayleigh-96 wrote:

But it doesn't..... Recieved an email saying "it's on its way" with link to o2/trackmyorder, then the page comes up completely blank.

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Hi @kayleigh-96 

Does it work if you follow the advice in this link? https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

[Joanne36]

How do i know if i have Ben appected for monthly contract thanks

[MI5]

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@Joanne36 wrote:
How do i know if i have Ben appected for monthly contract thanks

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You will be emailed your contract and credit agreement.

[jonsie]

Check your spam folders @Joanne36

[Cheryl1958]

I still waiting for confirmation  of my order Ms318564174 thank you Cheryl x

[Jemwa77]

Thanks for upgrading with us. Here's your order number: ms-124582319. You can find info on your new tariff here: wap.o2.co.uk/myo2account/home If this order entitles you to Volt benefits from O2 and Virgin Media, we'll be activating your benefits in the next 14 days. See our terms here: o2.co.uk/termsandconditions/mobile/supercharged

[Mackenzie1]

Orederd a new phone today and not received order comfomation but they have took the money ?