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Order tracking

Anonymous
Not applicable

Hi,

I placed an order yesterday and received an order confirmation that it will be delivered today with a tracking number. I want to track it (going out later today) but cannot find either online or in the app where I can track it. It says go to My Orders to track your device but I cannot see anywhere either online or in the app to enter a tracking number. Can anyone help or post a link? Thanks X

 


 

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Cleoriff
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No you were fine advising me to go with 2GB....I use less than 1GB a month.....Dance

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Message 31 of 42
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MI5
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Not trying hard enough then !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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kayleigh-96
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But it doesn't..... Recieved an email saying "it's on its way" with link to o2/trackmyorder, then the page comes up completely blank.

Message 33 of 42
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Cleoriff
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@kayleigh-96 wrote:

But it doesn't..... Recieved an email saying "it's on its way" with link to o2/trackmyorder, then the page comes up completely blank.


Hi @kayleigh-96 

Does it work if you follow the advice in this link? https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

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Message 34 of 42
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Joanne36
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How do i know if i have Ben appected for monthly contract thanks
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MI5
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@Joanne36 wrote:
How do i know if i have Ben appected for monthly contract thanks

You will be emailed your contract and credit agreement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 36 of 42
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jonsie
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Cheryl1958
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I still waiting for confirmation  of my order Ms318564174 thank you Cheryl x

 

Message 38 of 42
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Jemwa77
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Thanks for upgrading with us. Here's your order number: ms-124582319. You can find info on your new tariff here: wap.o2.co.uk/myo2account/home If this order entitles you to Volt benefits from O2 and Virgin Media, we'll be activating your benefits in the next 14 days. See our terms here: o2.co.uk/termsandconditions/mobile/supercharged

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Mackenzie1
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Orederd a new phone today and not received order comfomation but they have took the money ?

Message 40 of 42
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