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Order to store during lockdown

Dave12
Level 1: Joiner
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I have a question. I ordered my upgrade the iPhone 12 Pro, still not got it after nearly a month. Not lockdown is happening and the stores are closed how am I nent to get the phone now. I have tried contacting 02 but no advisors avaliable. Wondering if anyone has any information.

Thanks.
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MI5
Level 94: Supreme
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@Dave12 

O2 will contact you when your device is available to rearrange delivery to your home.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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