Order stuck in processing!

[CharlieSmith_27]

I've had my order stuck in processing for over a month now and still no end in sight. I was told it'd he resolved in a couple of days, then a week, then a month. Now it's been more than a month and the support team are no help at all!

Was meant to be a 90 day upgrade to a pixel 9 pro, i cancelled the order after a couple of days as I wanted an xl instead, now I'm here. Stuck with no way to actually upgrade to the phone I want and even after being told "it's been raised to Ao2, please wait 5-10 days" then I had to wait ANOTHER 5-10 days and guess what, still nothing. No update from anyone and still in processing, what's anyone meant to do?

[pgn]

Ya gotta know when to cut bait and run, @Oxonian - https://community.o2.co.uk/t5/Discussions-Feedback/Google-Pixel-9-Pro/m-p/1794076/highlight/true#M13...