Solved: Order status

Clairew22 · ‎28-02-2022

Hi guys just wondering if anyone can help. I placed an order over a week ago but was waiting stock I've received an email tonight to say order is on its way but the app hasn't changed from order placed. Anyone else had this?

MI5 · ‎28-02-2022

@Clairew22

You should get it tomorrow and your order status will then change to completed once it's delivered.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-02-2022

@Clairew22

You should get it tomorrow and your order status will then change to completed once it's delivered.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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