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Order phone

emildimitrov085
Level 1: Joiner
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I ordered phone and plan with O2 last week they took 30 pounds upfront and after nobody said anything now I don't know to wait for this phone or not that 30£ they will give me back or no how long I have to wait please send me back money and I will Apley for phone with EE,3 tree or Vodafone 

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jonsie
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
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MI5
Level 94: Supreme
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@emildimitrov085 

Check if the payment is complete or pending with your bank. If pending, O2 don't have your money.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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