Solved: Order number

Anonymous · ‎08-10-2012

i have just received a text from O2 saying that my order number is ms- blah blah. what is this for?

jonsie · ‎08-10-2012

Presuming you haven't ordered anything, check on My O2 to see if there is anything showing on there.

Call customer service and advise them if this is the case as it's possible there is fraudulent activity on your account.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎08-10-2012

Presuming you haven't ordered anything, check on My O2 to see if there is anything showing on there.

Call customer service and advise them if this is the case as it's possible there is fraudulent activity on your account.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-10-2012

Another one........ ???
Still no update from months ago on the original thread...???

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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