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on 27-03-2021 10:50
Solved! Go to Solution.
Accepted Solutions
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on 27-03-2021 19:13
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on 27-03-2021 19:13
That is the email you get when you have been accepted, yes
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on 27-03-2021 11:35
If your order has been accepted you will get an email when it's been dispatched. You will then be able to track via My O2.
If you want to CALL O2 and see the status of your order then all numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
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on 27-03-2021 14:29
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on 27-03-2021 14:29
I would think it's almost certainly out of stock.
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on 27-03-2021 15:29
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on 27-03-2021 16:41
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on 27-03-2021 16:41
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on 27-03-2021 19:03
The email said:
Thanks for your order - it's now full steam ahead at our end.
We'll process your order as quick as we can, so it will be in your hands
before you know it. And if you're itching for updates (which we're sure
you are), keep an eye on your inbox for news of its progress and
delivery.
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on 27-03-2021 19:13
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on 27-03-2021 19:13
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on 27-03-2021 19:27
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on 27-03-2021 19:33
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on 27-03-2021 19:33
You're welcome and good luck
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on 20-05-2021 11:55
im in the same situation ordered mine on the 18th may and still waiting havent recied a email last one i got was processing and the docoments sent to me as well. how did you get on
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