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Order not completed yet

Jakub86
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If order is not completed will I still have to pay for a tariff and device plan???

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MI5
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@Jakub86 

Not until your order is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Jakub86 

Not until your order is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Jakub86
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Ok. What about if order was dispatched but never received it becouse consignor has requested a return?

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mm7000gb
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Hi @Jakub86 Not if you never received it or returned it unused within the return period. 

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Jakub86
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Thanks. One more question. So if from some reason parcel is lost and o2 didint get it who's responsible for it then?

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MI5
Level 94: Supreme
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@Jakub86 

Always O2's responsibility until you sign for delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Jakub86
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Thank you 

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