Order has not arrived

[Cherry_x]

I placed an order 2 weeks ago for jbl headphones to collect in store on the day, the item was out of stock and said i will be notified when in stock. I have heard nothing from the store 

[pgn · Accepted solution]

Check E-Mails (Spam folder too) and SMS, @Cherry_x - if no sign, then contact O2 via Social Media, links listed at the page just below this post. Good luck!

[Cleoriff]

@Cherry_x 

To add to the good info from @pgn, you could contact the sales team as they should be able help you with that –

Call them on 0800 081 0255