Hi all,
I'm currently in Ecuador and my phone has finally decided to pack it in. Basically because it's gone wrong so many times and been sent in for repair so many times, I'm now utterly fed up with it. I've tried to purchase a new phone from the online shop a few times today, along with a couple of accessories, I keep getting an error message from the online shop. At first it was when I used the shop as a non-member, I'd enter my date of birth correctly, but I was getting the error message saying that my date of birth was incorrect. I tried the American format (MM/DD/YYY), that didn't work. I tried a different browser and I even tried to use my tablet, but that didn't work. As the issue appeared to be my date of birth I decided to register an account. However I'm now getting an error message on the same page, but again everything is correct.
Take note; I haven't got as far as the payment screen yet so there isn't an issue there. I'm hoping that the problem isn't my location. I arrive back in the UK late in the evening on Tuesday next week, so I was hoping to have my new phone delivered to my house the day before I arrive.
Any thoughts? Many thanks guys.
By the way O2, this is exactly the sort of situation an email address is useful for. I can't find this topic in the help section and phoning the UK from Ecuador is expensive. Any change you could supply us with an email address, other than the complaints one?
