Solved: Online order

Xkimx91 · ‎27-12-2021

I ordered a pay as you go mobile yesterday but at the end, received an error message.

I received a PayPal email stating that it would take the money once confirmed but haven’t received a confirmation email regarding the order and it’s not showing up on my o2 account.

I’ve tried finding the right customer service number but struggling, which number is best to call?

I just need to know if the order has gone through or not

any help is appreciated thank you

MI5 · ‎27-12-2021

@Xkimx91

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-12-2021

@Xkimx91

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Online order

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim