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Online billing

Anonymous
Not applicable
Have just moved over to o2 business from T Mobile business. Am I right in thinking that the the only online bills that I have access to are for previous months usage and that there is no way of seeing what calls and data I have made since my last bill.
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darrengf
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I dont have a business account with o2. But all o2 contract customers can see all previous bills and every thing normally 4 hours of making. So i can see any sms and calls made about 4 hours ago. Data is a 24 hour cycle, but recently this is being updated quickly too.
Have u been in touch with o2 businner care and asked them ?
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Anonymous
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I'm on consumer, rather than business, so I can't be certain this applies to you, but all my itemisation since the last bill was produced is viewable in the recent charges section of the online bill
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darrengf
Level 28: Ingenious
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Sorry i should have put the recent charges section of the online bill "
Thanks Beaufighter for helping me out in my hour of madness 😐
Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Anonymous
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No worries grin
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Anonymous
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It seems to be available to consumer customers but not to business customers and I was wondering if there were any business customers who could confirm this. I guess its yet another call to customer services.
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jonsie
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Send a PM to adamtemp64 as he has been a long standing business customer. I'm sure Adam wouldn't mind me suggesting that. He has been able to answer any business questions posted on the forum.
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Message 7 of 9
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Anonymous
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No business customers cannot view calls that havent been billed yet
Message 8 of 9
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Anonymous
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No business customers cannot view calls that havent been billed yet

Thankyou for confirming my suspicions. I guess it's my own fault for not checking before I switched, but having had the ability to do this for the past 3 years on my T mobile Business account it never occurred to me that o2 would still be in the steam age regarding this very basic requirement.
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