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Level 1: Joiner
Posts: 1
Registered: ‎15-06-2017

O2 wifi

My work place has o2 wifi and my phone seems to connect to it as u an on o2 however I cannot seem to get the internet working why is that?
P.S. I've recently upgraded and I never had this issue with my previous contract.
Posts: 72,629
Topics: 684
Registered: ‎14-01-2013

Re: O2 wifi

What phone have you upgraded to and does data work well outside of work?

*The Game Is On*


Posts: 88,117
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: O2 wifi

@Azif 

Call customer service and ask them to reset your Mac address.

Your old phone will still be registered.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,298
Registered: ‎18-04-2018

Re: O2 wifi

Hi @Azif, it's been a while since you posted so I was wondering if the advice above helped you in the end? Do you need any further help?

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