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O2 when abroad - voicemail doesn't work!!

Anonymous
Not applicable

on ‎17-08-2017 23:34

on ‎17-08-2017 23:34

I travel a lot, and for the past 5years have a lot of trouble with O2 abroad. Voicemail doesn't work well. At the moment, I can see I have $85 credit on my account, but am unable to make calls or access voicemail! It's really limiting my ability to work, speak with family etc. customer service is very limited, and if your abroad often means calling at ridiculous hours of the night when they're open. Don't use 02 if you plan on travelling.
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jonsie
Level 94: Supreme
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on ‎18-08-2017 00:00

on ‎18-08-2017 00:00

 Not sure if this will help but there's some info on voicemail overseas 

https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/td...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎18-08-2017 06:33

on ‎18-08-2017 06:33

Have you tried setting a voicemail pin to access emails from a different phone, just to see if that works?
Also, does it work in some countries and not others, if so, which ones?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
Level 66: Unequalled
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on ‎18-08-2017 10:24

on ‎18-08-2017 10:24

If in credit are you pay as you go? Have you had all roaming bars lifted ?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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