O2 vouchers

mehmehmeh · ‎03-05-2018

Hi, normally I use O2 vouchers monthly to limit what I spend on the App Store, this hasn't accepted any email addresses as being real since last week though 😕

Cleoriff · ‎03-05-2018

Hi @mehmehmeh

I would contact customer services and see if your account needs resetting https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎03-05-2018

We’ve had others report the same issue.

@EmilieT is looking into it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-05-2018

Thanks for reporting this,@mehmehmeh! I'm sorry you're having trouble getting your hands on the vouchers. As @MI5 mentioned, I'm waiting for more info on this and we'll post any further update in the an exisitng discussion here

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jonsie · ‎03-05-2018

I hopee this gets sorted soon. Is this across the board or limited to individual accounts?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Jonk · ‎03-05-2018

It's cross the board: the error happens before the account info (mobile number) is entered so nothing to do with account. No email is accepted by the form. It looks like a web site server bug.

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