Solved: O2 store

jmb16 · ‎13-01-2022

Hi,

I have recently avail O2’s apple watch for click and collect;however, I wouldn’t be able to collect it personally and no one is available to collect on my behalf. They said that they can hold the item for 7days, after that if not collected they will cancel it. Is there a way to contact them to extend it? Thanks for the help in advance

MI5 · ‎13-01-2022

@jmb16

I'd suggest the best way would be to call the store and explain the issue.

If you give them a date that you can collect, they should hold it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-01-2022

@jmb16

I'd suggest the best way would be to call the store and explain the issue.

If you give them a date that you can collect, they should hold it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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