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O2 something I have bought

Anonymous
Not applicable

Hi - I just found on my bill 2 payments for O2 travel.

But I had switched off roaming and data before I even arrived in the International airport.

So I was only on the local network and using the local wifi.

Why am I charged this.

I still got charged for any incoming and outgoing calls and texts

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Cleoriff
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If you sent one text @Anonymous whilst you were abroad it would be enough to trigger the £1.99 per day travel charge. https://www.o2.co.uk/shop/international/using-phone-abroad

The fact you were on the local network is irrelevant. You are using an O2 phone abroad. Unless you changed to a local sim...you would still be charged at O2 travel rates

I use TuGo over Wifi when abroad to call and text http://www.o2.co.uk/apps/tu-go

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Cleoriff
Level 94: Supreme
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If you sent one text @Anonymous whilst you were abroad it would be enough to trigger the £1.99 per day travel charge. https://www.o2.co.uk/shop/international/using-phone-abroad

The fact you were on the local network is irrelevant. You are using an O2 phone abroad. Unless you changed to a local sim...you would still be charged at O2 travel rates

I use TuGo over Wifi when abroad to call and text http://www.o2.co.uk/apps/tu-go

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Even if mobile data is off you get charged the same fixed rate if you send one text or 20 texts. Better to opt out of O2 Travel if you don't use the phone much and pay the standard EU rates.

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MI5
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Texts still work even with roaming off and if you were on a local network, you were roaming.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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