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Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: O2 sends marketing emails to wrong address - how to change it?


@GJD wrote:

 

I never gave this useless Gmail email address to O2


This is what I find interesting........how would O2 find this address ?

"My life is a facsimile of a sham"
Former Staff
Posts: 11,575
Registered: ‎13-08-2012

Re: O2 sends marketing emails to wrong address - how to change it?

Let us know how you get on with this @GJD. Feel free to send me a private message if you struggle to get some advice.

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Level 6: Acolyte
Posts: 101
Registered: ‎17-11-2012

Re: O2 sends marketing emails to wrong address - how to change it?

I think I remember what happened -- when I downloaded the O2 Priority app, this Gmail address (which is linked to the Android OS on the phone) was already populated in the "email" field for O2 Priority offers. I must have kept it as that as would only read those emails on the phone and would not use Gmail for any other purpose. I didn't think it would update the email address for all O2 mass emails (i.e. everything bar billing- or order-related emails specific to my account). Otherwise useful non-spammy emails like O2 Travel changes and the 50% extra data offers had passed me by as I forgot to ever look at this Gmail ...

 

(I only use that Gmail address for Google Play Store and the fact that I was forced to create a Google login for the phone (Android)).

Posts: 97,128
Topics: 758
Registered: ‎14-01-2013

Re: O2 sends marketing emails to wrong address - how to change it?

That explains some of it then @GJD Personally I never wanted Gmail. I added it to access O2 only. I kept my other email address and things actually work brilliantly now. Hate to admit it....but I am glad I set up gmail Smiley Wink

*The Game Is On*

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Anonymous
Posts: 0

Re: O2 sends marketing emails to wrong address - how to change it?

Hey, Thanks,
Im not with O2! But because my GiffGaff line is so bad, im gonna go to O2 (my roommate have great line with O2. That's weird, because i was sure that O2 and GiffGaff are basically the same)
Anyways, Thanks!
Posts: 97,128
Topics: 758
Registered: ‎14-01-2013

Re: O2 sends marketing emails to wrong address - how to change it?

Giffgaff are a MVNO which run off the O2 network....but isn't O2.

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