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O2 recycle not paying

MRH1
Level 1: Joiner
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Having great difficulty obtaining agreed payment for my old phone from O2 recycle. Sent my phone to them in Dec last year and they agreed to pay just over £512 but have yet to see a penny....

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Cleoriff
Level 94: Supreme
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Hi @MRH1 

Have you contacted them?

You can email them at info@o2recycle.co.uk, or call us on 0345 505 0202. Please include your O2 Recycle order number, if you have one, and the team will get back to you within 24 hours. O2 Recycle customer services are open Monday-Friday 9am-8pm and Saturday 9am-5pm.

https://community.o2.co.uk/t5/Welcome-News/All-you-need-to-know-about-O2-Recycle/td-p/1237976 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111852 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @MRH1 

Have you contacted them?

You can email them at info@o2recycle.co.uk, or call us on 0345 505 0202. Please include your O2 Recycle order number, if you have one, and the team will get back to you within 24 hours. O2 Recycle customer services are open Monday-Friday 9am-8pm and Saturday 9am-5pm.

https://community.o2.co.uk/t5/Welcome-News/All-you-need-to-know-about-O2-Recycle/td-p/1237976 

Veritas Numquam Perit

Girl in a jacket
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MRH1
Level 1: Joiner
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Of Course I have,  emails to and fro but still nothing 

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